Extreme Facilitation: Guiding Groups Through Controversy and Complexity Review

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Extreme Facilitation: Guiding Groups Through Controversy and Complexity ReviewYou don't generally think of books like this as "page-turners", but I could not put it down. In Extreme Facilitation, Suzanne Ghais has moved away from the cookbook (techniques-based) view of facilitation found in many other books and training materials, and has captured the core principles that underlie successful facilitation in extreme situations. For example -- there are no "difficult" people in a group; rather "difficult" behaviors reflect needs or interests that have not yet been identified or adequately addressed. Once these needs or interests are understood by the group and dealt with, the "difficulty" usually passes.
I started reading the book while stuck on a process design for a complicated project. The book's direct and insightful approach unlocked my creativity and allowed me to trust my instincts -- ie, the book facilitated my own thinking in the same way that "extreme facilitation" empowers difficult groups to work together productively. Ms. Ghais' approach to the topic is transformative.
Michele Straube, mediator/facilitator in Salt Lake City.Extreme Facilitation: Guiding Groups Through Controversy and Complexity Overview

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