Narrative Mediation : A New Approach to Conflict Resolution Review

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Narrative Mediation : A New Approach to Conflict Resolution ReviewThe authors offer an alternative to the typical problem-solving approach to mediation. The narrative mediation process has three phases: engagement, deconstructing the conflict-saturated story and constructing an alternative story. In the second phase, the mediator attempts to separate the parties from the conflict-saturated story. The mediator seeks gently to undermine the perceived certainties on which the conflicts feeds. In the third phase, the mediator helps craft an alternative story that may lead to settlement of the conflict, but should lead to the development of cooperation and respect between the parties. Narrative mediation also incorporates the idea that people construct stories about the conflict that relate to the cultural "narratives" or stories that form around ethnicity, gender, class, education and financial wealth. Thus, men may bring to a divorce mediation a sense of entitlement based on cultural stories about gender roles. Whites may bring to a dispute a sense of entitlement based on cultural stories about race. The mediator may also bring these stories of entitlement into the process. I especially liked the lengthy role plays used to illustrate specific points. I have also used in my mediation practice the techniques for documenting progress. Letters to the parties at different stages of the process can serve as mileposts in the mediation journey, acknowledging the parties' committment to the process, tracing the effects of the dispute on the parties' lives and well-being, putting the conflict into a meaningful sequence of events, highlighting potential outcomes that the parties have begun to explore, reinforcing process agreements, recording agreements the parties have reached up to that time and preventing slippage back into entrenched positions or conflict-saturated stories. This book was not an easy read, but it has been very useful in my practice.Narrative Mediation : A New Approach to Conflict Resolution Overview

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